Privacy Policy

Privacy policy overview

As a Content Strategist, I am committed to protecting and respecting your privacy. This policy explains how I use any personal information that you provide to me through my website (http://raymondosero.com).

Collecting and processing your personal information

For the purpose of this Privacy Policy, raymondosero.com is a Data Controller of your personal information. My legal basis for collecting and using your personal information, as described in this Privacy Policy, depends on the information I collect and the specific context in which I collect it. I may process your personal information because:

I need to perform a contract with you, such as when you create a Policy with me
You have given me permission to do so
The processing is in my legitimate interests and it's not overridden by your rights
To comply with the law

What categories of personal information do I collect

I collect the following categories of personal information that you choose to provide on my website (http://raymondosero.com):

Email Address
First name and last name
Phone number
Address, State, Province, ZIP/Postal code, City
Location information
IP address
Device fingerprints

I may also collect personal information that you give me during your communication with me regarding my services, such as technical support threads. In addition to the above, I may need to use your personal information for audits and compliance with my legal obligations under applicable law.

For your rights regarding your personal information, please see "What are your rights as the owner of the personal information" section below.

Why I collect personal information

I use your data:

To operate and maintain my service
To notify you about changes to my service
To provide customer support
To gather analytical data to improve my service
To monitor the usage of my service
To detect, prevent and address technical issues
To communicate with you

How we collect your personal data

I collect data in two ways:

Data that you provide to me
Data that I collect through third-party services.

I collect your data during your communication with me regarding my services, such as technical support threads. That’s the data that you provide to me.

I also use third-party tools to facilitate, operate and manage my website. These tools use cookies and other tracking technologies. Such tools are created and managed by parties outside my control. As such, raymondosero.com is not responsible for what information is actually captured by such third parties or how such third parties use and protect that information.

The third-party tools I use on my website will only insert cookies and other tracking technologies if consented by you. You can manage your permissions by clicking on the cookie banner at the footer of the website

With whom I share the collected personal information

I use third-party companies and individuals ('Service Providers') to facilitate and make my website accessible to my visitors. I share and disclose your personal information with these tools. They use cookies and other tracking technologies. Such tools are created and managed by parties outside my control. As such, raymondosero.com is not responsible for what information is actually captured by such third parties or how such third parties use and protect that information.

These service providers have access to your personal information only to perform these tasks on my behalf and are obligated not to disclose or use it for any other purpose. They may track your online behavior over time and across different internet websites or online services. I share or disclose your personal information with the following third-party service providers:

Analytics

I use a 3rd party analytical software to gather statistical information about my website visitors. The services I use include:

Visitor Analytics

Social media

I use third-party social media tools on my website to enable sharing from the website. These services may share content you provide to 3rd party. They include:

Twitter

What are your rights as the owner of personal information

You have the following data protection rights:

The right to access to your data
The right to update or correct your data
The right to object to the use of your data
The right to restrict the use of your data
The right to transfer your data to another data controller
The right to the erasure of your data
The right to withdraw consent
The right to non-discrimination related to the exercising of your rights under the GDPR, CCPA, and LGPD
The right to obtain information about the personal data we have collected from you and sold or disclosed to other subjects, if you are a California resident
The right to opt-out from sales of your personal information to third parties
In addition, if you are a California resident, you have the right to request from us to disclose to you the following:
The categories of personal information we have collected about you
The categories of sources from which the personal information is collected
The business or commercial purpose for collecting or selling your personal information
The categories of third parties with whom we share personal information
The specific pieces of personal information we have collected about you

How can you exercise your rights as the owner of personal information

You may submit your requests to exercise your right under the GDPR, CCPA, and LGPD by:

Email: raymondosero@gmail.com
Website: https://www.raymondosero.com/

Please note that I may ask you to verify your identity before responding to such requests. You have the right to complain to a Data Protection Authority about my collection and use of your personal information. For more information, please contact your local data protection authority.

Do not track signals

I do not respond to "Do Not Track" requests. I do not change my practices as a response to such a request.

Location and transfer of your personal information

I use third party service providers including Visitor Analytics, Twitter, All such service providers are contractually bound to keep your personal information secure and confidential and to use it only for the above purposes, consistent with this Privacy Policy. You understand and accept that data protection legislation applicable to such service providers may not be as protective as in your country of residence. By accepting this Privacy Policy, you consent to such use of your personal information by these third-party service providers. I will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Security of your personal information

I take appropriate technical measures for keeping your personal information confidential and protected against accidental or unlawful destruction or loss, alteration, unauthorized disclosure, or access.

Finally, my sub-contractors are contractually bound to keep your personal information secure and confidential, consistent with this Privacy Policy, and are kept up-to-date on my security and privacy practices.

The security of your personal information also depends on your protection of your user account. Please use a unique and strong password, and keep your login credentials secret. Also, be sure to log out after having used my services from a shared computer.

Links to third-party Websites

my service may contain links to other sites that are not operated by me. If you click on a third-party link, you will be directed to that third party's site. I strongly advise you to review the Privacy Policy of every site you visit. I have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Protecting your child’s privacy

my Service does not address anyone under the age of 16 ('Children'). I do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided me with Personal Data, please contact me. If I become aware that I have collected personal data from children without verification of parental consent, I take steps to remove that information from the servers.

Changes to this privacy policy

From time to time I may update this Privacy Policy. If I do, I will update the “last updated” sections at the top of the Privacy Policy. If I make material changes to this policy, I may notify you on the website, by a blog post, by email, or by any method I determine. Your continued use of this website or my service and/or continued provision of information to me will be subject to the terms of the then-current Privacy Policy.

Contact us

If you have any questions about my Privacy Practices or this Policy, please contact me at

Email: raymondosero@gmail.com
Website: https://www.raymondosero.com/